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Home / Revenue Cycle Management / AR Follow-Up

Revenue cycle management

AR Follow-Up

Unpaid claims followed up until they are paid, so your accounts receivable stay low and your cash flow stays steady.

Why practices choose us

One team for your whole revenue cycle

  • 3.99% of collections, no setup fee
  • Two months of free credentialing with our billing service
  • AAPC-certified coders and a HIPAA-trained team
  • Practices in all 50 states

See pricing & guide →

AR follow up

What is AR follow-up?

Unpaid claims quietly drain a practice’s income, often because denied or rejected claims are never resubmitted or appealed.

Our A/R specialists recover outstanding money with a simple three-step approach: review your accounts, prioritize them by value and age, and pursue payment. We contact payers, patients and providers as needed and act on every response.

A/R follow-up is where many billing teams fall behind. We keep your claims current so balances do not pile up.

AR Follow-Up Services
AR Follow-Up Services

Proprietary A/R Tool

We built our own A/R tool, Virtual Manager, to track every claim and follow-up from start to finish. Clients get their own access and can check claim status in real time from anywhere.

We’ll work through your receivables with you until your claims are paid. Contact us to learn more.

  We care for your practice’s revenue as if it were our own, and our clients notice the difference.
How it works

Unpaid claims followed up until paid

Prioritize

Aging reports are sorted by value, age and filing deadline, so the most urgent claims are worked first.

Contact payers

We check claim status through portals and phone calls and find out exactly why each claim is unpaid.

Fix & resubmit

Missing information, coding errors and payer issues are corrected and claims are resubmitted or appealed.

Report

You see AR by age, payer and status each month, with days in AR going down over time.

Frequently asked questions

What is a healthy days in AR number?

Many practices aim for days in AR under about 40 and less than 15 to 20 percent of AR older than 90 days, though it varies by specialty and payer mix.

Can you recover old AR?

Yes. We work older unpaid claims that are still within payer filing and appeal limits as a recovery project.

How often are claims followed up?

Unpaid claims are followed up on a regular cycle, usually every few weeks, until they are paid, corrected or closed with a clear reason.

See the offers for your organization:

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