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Home / Services / Virtual Assistance
Our services
Trained virtual assistants take care of patient calls, scheduling and insurance checks, so your front desk can focus on the patients in front of them.
Contact us to confirm the details for your practice or facility.
Add one service or build a complete virtual front desk.
Professional handling of inbound and outbound patient calls.
Organised schedules and timely reminders that cut no-shows.
Coverage and benefits confirmed while the appointment is booked.
Answer patient calls, schedule appointments, send reminders, verify insurance, request prior authorizations and handle other front-office tasks.
Yes. Every assistant is trained on HIPAA and works under our data security policies and your Business Associate Agreement.
Pricing is agreed with you based on the hours and tasks you need.
Yes. Assistants work in your phone system, scheduling software and EHR so your patients see no difference.
Which tasks, which hours and which systems: calls, scheduling, eligibility, follow-up or admin work.
We assign a trained, HIPAA-aware assistant who fits your practice and time zone.
Your assistant learns your processes and works in your phone system, EHR and portals.
A supervisor checks quality, covers absences and adjusts hours as your needs change.
Answer and return patient calls, schedule and confirm appointments, verify insurance, request authorizations, update records and help with billing follow-up.
The first two months are free. After that, pricing is negotiable and based on the hours and tasks you need.
Yes. Every assistant is HIPAA-trained, works on secure systems and follows your practice's privacy rules, and we sign a Business Associate Agreement.
Yes. Assistants are scheduled during your office hours in any US time zone.
See the offers for your organization:
Tell us what you need and we will get back to you with a plan and a quote. Prefer to talk? Call or email us.